Christian had worked with corporate and celebrity clients in both the U.S. and Europe, and he knew things could be different. In fact, he knew that they had to be different: unless EP providers truly understood and appreciated the corporate client’s personal preferences and organizational cultures – and built their services around this understanding – the services would never really work in a sustainable way. And for the kind of clients who need EP, the services simply must work. Day in, day out.
This didn’t mean that all EP providers needed to do was to make the client comfortable, or that best-practice EP disciplines don’t matter. It’s not about being feel-good rather than hard-nosed. Excellent EP is based on proven, best-in-class methods and strict adherence to standard operating procedures. It’s also based on a 360-degree understanding of the client’s lifestyle, productivity and personal requirements, and the many contexts and connections that impact these. It’s about getting both the hard and the soft skills right, and performing to the highest standards, all the time.
Ultimately, Christian realized, good executive protection makes the client safe, happy and productive – without compromising any of the three.
Christian founded AS Solution on this belief in 2003, and has run the company according to it ever since. If we do this well, he believed, we’d develop lasting relationships with excellent clients. We’d attract excellent people who really want to work this way. And we’d have to keep changing and improving to do it all sustainably and successfully.